What We Collect and Why It Is Needed
We collect the information required to run your account and process your transactions. This includes your name, email address, mobile number, and the payment details tied to your JazzCash, Easypaisa, or Raast wallet — or a bank account if you use a direct transfer. We also
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log device identifiers and session data to maintain account security and detect unusual access patterns. We do not collect more than what your account actually needs to function. Your payment data is used only to process deposits and withdrawals; we do not store full wallet credentials
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on our servers after a transaction completes. Data shared with payment processors is limited to what those processors need to confirm a transfer. Availability of this service depends on local law and is restricted to eligible regions. We retain your account data for as long as
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your account remains open and for a reasonable period thereafter, consistent with our legal obligations. If you close your account, you can contact our support team to ask about the data we hold and request its removal where our obligations allow.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.