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What Our Legal Terms Mean for Your Account

These terms set out the rules that apply when you access fd888 and use your account — covering eligibility, account conduct, payment processing via JazzCash, Easypaisa, and Raast, and data handling.

Eligibility by local lawJazzCash, Easypaisa, Raast coveredAccount data protectionPakistan-region access rulesPolicy contact path available
fd888 What Our Legal Terms Mean for Your Account
DATA AND SECURITY

How We Handle Your Account and Data

Your account data is held securely and used only for the purposes stated in our privacy notice — account verification, payment processing, and fraud prevention. We do not sell your personal data to third parties. Retention periods depend on the type of data: transaction records tied to JazzCash, Easypaisa, or Raast payments are kept for as long as required under our financial obligations. You can request a copy of your data or ask us to correct inaccurate information at any time through account support.

Account Security

We use SSL encryption across all account pages. Login requires OTP verification to your registered mobile number, which protects access even if your password is compromised.

Cookie Policy

We use session and preference cookies to keep your account state consistent across mobile and desktop. You can manage cookie settings through your browser at any time.

Data Retention

Transaction data linked to your wallet payments — JazzCash, Easypaisa, Raast — is retained for the period required by our financial compliance obligations and then deleted.

Your Rights

You may request access to, correction of, or deletion of your personal data. Submit the request via account support with your registered mobile number for identity verification.

LEGAL CONTACT

Reach Us on Legal or Policy Matters

If you have a question about your rights under these terms, want to dispute a transaction, or need to request a change to your account data, our support team handles these directly. You do not need to go through a third party — contact us through the channels below and we will respond to policy-related requests as a priority.

Team online

Live Chat

Use the chat window in your account dashboard to raise a legal or policy query. We aim to acknowledge it within the session.

Email Support

Send detailed requests — including account data corrections or formal policy disputes — to our support email address shown in your account settings.

In-Account Help

The Help section inside your fd888 account lists policy documents, current terms versions, and the steps to escalate a formal complaint.

Legal and Policy Questions Answered

These are the questions we get most often about our terms, your account rights, and how we handle data. If your question is not here, contact support directly from inside your account.

These terms apply to anyone who creates an account with fd888 in an eligible region. Access depends on local law, and you confirm eligibility when you register.

Availability depends on local law where you are. You are responsible for confirming that accessing fd888 is permitted under the laws applicable to your location before registering.

Yes. Contact our support team through live chat or email with your registered mobile number. We will verify your identity and process the data access request from there.

Transaction data from JazzCash, Easypaisa, or Raast payments is kept for the period our financial obligations require, then deleted. It is not shared with third-party marketers.

After account closure, we retain transaction and identity records only for as long as required under our financial and legal obligations. Other account data is deleted per our privacy notice.

We post a notice inside your account dashboard when we make a material change. Continuing to use your account after the update date means you accept the revised terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.